FREQUENTLY ASKED QUESTIONS

What types of kitchenware do you offer?

We offer a wide range of kitchenware and utensils including cookware, bakeware, cutlery, storage containers, kitchen tools, serveware, and hotelware essentials for both home and professional kitchens.

Are your products food-grade and safe to use?

Yes, all our products are made from high-quality, food-safe materials that comply with industry standards. We ensure durability, hygiene, and safety in every item we offer.

Do you offer bulk or wholesale orders?

Absolutely! We cater to bulk requirements for restaurants, hotels, and catering businesses. You can contact us directly for wholesale pricing and customized orders.

How long does delivery take?

Delivery usually takes 3-7 business days depending on your location. You will receive tracking details once your order is shipped.

What is youar return policy?

We offer a 7-day return or exchange policy on unused items in original packaging. If the product is damaged or incorrect, we will arrange a free replacement or refund.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD in select regions. The availability will be shown at checkout based on your pin code.

How can I track my order?

Once your order is dispatched, you will receive an email or SMS with a tracking link. You can also log in to your account and check the order status in the “My Orders” section.

Do you have customer support?

Yes, our support team is available Wednesday to Monday from 11 AM to 7 PM. You can reach us via email, phone, or WhatsApp for any assistance. ( Our support is closed on Tuesday)

CONTACT US FOR ANY QUESTIONS